Your All New Fat Lama Profile Page

Here in the Lama Shed, we’ve been hard at work putting together a brand new feature to improve your experience on the platform. Introducing: the all-new Profile Page. Allow us to walk you step by step through the features of your profile page and how you can optimise your own in order to improve your success rate on the platform as both a lender and borrower. Users are drawn to rent from others with well-presented profiles; moreover, a strong profile is also favoured by the platform’s search function. They say you should never judge a book by its cover, but isn’t that what the covers are made for? Here’s how to create a profile that attracts rentals!

Your Fat Lama Profile: A Breakdown

1. Profile Picture Screen Shot 2017-06-01 at 14.03.45.png

A clear, engaging profile picture not only helps lenders and borrowers recognise you when you meet for a handover; it simply reminds them that they’re chatting to a real person. Say cheese!
Mark chose a picture of himself smiling. Nice one, Mark!

2. Your Bio

What do you do? What inspires you? Are you generally happy to negotiate on your rates? Tell us a little bit about yourself! The bio section is also the perfect place to link to your own website. Personal links may include:

  • Personal website/online portfolio
  • Twitter
  • LinkedIn
  • Instagram
  • Behance
  • YouTube

Screen Shot 2017-06-01 at 14.03.30.png
Mark wrote a few sentences about himself and his hobbies and also linked to his own professional profile. Good work, Mark!

3. Verification Checkbox Screen Shot 2017-06-01 at 14.03.36

The happiness and safety of all of our users is an absolute priority. That’s why we display confirmation ID verification on every user profile page
Mark uploaded all necessary ID documentation and contact details. Thanks, Mark!


4. Your Listed Items Screen Shot 2017-06-01 at 14.06.11

Your profile displays all of the items you’ve listed for rental on Fat Lama. So it’s important to ensure that your images are as clear as possible, your titles and item descriptions are both accurate carefully written. For more tips on how to optimise your listings, click here.

Mark has described his items accurately. Top work, Mark!

5. Ratings & Reviews

88% of customers trust online reviews as much as they do personal recommendations. All ratings and reviews from your Fat Lama rentals will be displayed on your Fat Lama account. So bear that in mind: be helpful and go the extra mile and you’ll likely be rewarded with an attractive trust score!
Screen Shot 2017-06-01 at 14.08.04.png
Looks like Mark went the extra mile for his ‘customers’ because he’s got himself a 5* rating. Not bad, Mark!

Ready to optimise your own profile? Take this link and click ‘Edit’ to get to work. 

Your profile’s like a shopfront. Make it look good.

Just as savvy shopkeepers put time into making their stores engaging and enjoyable to spend time in, the time you spend improving your profile to include all relevant information will encourage users on the platform to lend and borrow with you. Small improvements to your Fat Lama profile can make a huge difference to your success on the platform.
Personalised profile pages are good for business. Why? Well, like any marketplace, Fat Lama is built on trust. By communicating relevant information in a clear and engaging format, you remind other users that you’re a real person, ready to help! We all know the old adage: you’ll never have a second chance to make a first impression. In order to start optimising your profile, head here and click ‘Edit’.

[Disclaimer: Mr Z is, for now, a fictional user.]

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